Support Overview

Contact us or use the resources below to help yourself. Remember, you can use Telephone Banking 24 hours-a-day, from any touchtone phone by calling 1-800-990-4828

Search FAQs


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Browse our Frequently Asked Questions by topic or use the resources below

Debit Card and Credit Card Fraud

Report a lost or stolen credit card:
24-Hour Cardmember Service

Report a lost or stolen debit card:
After Hours: 1-800-500-1044

Additional Support

Credit Card Support
24-Hour Cardmember Service

Customer Contact Center

M-F 8am - 8pm (EST) / Sat 9am - 5pm (EST)

Secure Chat (Union customers only)
Login to Online Banking
M-F 8am - 8pm (EST) / Sat 9am - 5pm (EST)

Visit a Branch

Our friendly and knowledgeable branch staff can help.

Security & Fraud Center

Learn about security technology and steps to protect yourself from fraud.


Disclosures &
Terms of Use

Union provides disclosures and terms of use for your easy reference.



Union Bank & Trust
Mailing Address:
P.O. Box 940
Ruther Glen, VA 22546