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Support
Banking Basics
Q: Are my deposit accounts FDIC insured?A: Yes! Each individual customer's account is insured by the FDIC up to $250,000 per account. For more information please see the following FDIC VIDEO.
Q: What is Union First Market Bank's Routing Number?
A: Union First Market Bank's Routing Number is: 051403164
Q: How do I set up Direct Deposit of my payroll check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company and your direct deposit will usually begin within thirty days.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.
Q: When is my deposit available?
A: Deposits made before 1pm at the ATM or before 2pm at the teller will be available to pay items posting to your account that business day. Deposits made after those hours will post the following business day.
Q: What is my debit card limit?
A: Your card limit is $3,000 per day. We can raise your card limit, for a 24 hour period, to a maximum of $5,000. Please contact our Customer Service Center at 866-593-1100 between the hours of 8-8 Mon - Fri and 9-5 on Sat to raise your card limit.
Your ATM withdrawal limit per day is $440. If you need to withdraw additional funds please visit one of our branch locations during business hours.
Q: How do I stop a preauthorized withdrawal from my account?
A: You may place a stop payment on a preauthorized withdrawal (when a merchant, vendor, or payee directly debits your account for payment using the bank's routing number and your account number) by contacting one of our local branches or our Customer Service Center at 866-593-1100 between the hours of 8-8 Mon-Fri and 9-5 on Sat. There is a $28 charge for stop payments. You may not place a stop payment on check card transactions.
Q: Can I get information about my account by phone?
A: Yes! Account information is available with our Voice Response System at 1-800-990-4828 for automated account information 24 hours a day.
Q: What products can I apply for online?
A: We have a variety of business and personal accounts which you can apply for online, please see individual product pages for applications.
Q: Do you offer IRAs online?
A: Yes we do offer IRAs online. To see what we currently offer, visit our personal banking pages or investments pages.
Q: Is interest paid on my checking account?
A: Yes! If you want a checking account that pays a market rate of interest, check out our Personal Checking accounts.
Q: Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A: At this time, we only accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security Numbers). If you have questions, contact us. We'd like to hear from you.
Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.
Q: Can I look at all of my transactions at any time?
A: Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
Q: How frequently is my information updated?
A: Your account information is updated every business day with new transactions that posted to your account the previous day.
Q: Are wire transfers possible to and from my checking account?
A: Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Contact us for details.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. We also offer a bank-by-mail service, which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.
Q: When do I have access to use Online Banking?
A: With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
