Contact Us

We want to hear from you! Let us know what we are doing right and what we can do better.

Email Us

Telephone Banking (24 hours-a-day, from any touchtone phone)


Hear account information regarding:

  • Balances
  • Cleared Deposits
  • Paid Checks
  • Interest Paid

You can also:

  • Transfer Funds
  • Make a Loan Payment
  • And more

For account related questions and support please contact the Customer Contact Center or by signing into your online banking account and using our secure email feature.

Customer Contact Center

Monday - Friday 8:00 a.m. to 8:00 p.m. (Eastern Standard Time)

Saturday 9:00 a.m. to 5:00 p.m.

Customer Support can help with:

  • General Inquiries
  • Personal Online Banking & Resets
  • Online Bill Payment & Presentment
  • Business Online Banking Resets
  • Debit Card Support

Quicken Users

For customers utilizing Quicken to manage their personal and small business finances, Union is happy to provide Intuit's Quicken Technical Support Services. Quicken now provides Voice Technical Support services at no cost to their customers.

Credit Card Support

For questions about your account or to report a Lost or Stolen Card

24-Hour Cardmember Service:

To reach Cardmember Service via email, login to your account and click on Messages.

Additional Debit Card Support

Report Lost/Stolen
AFTER HOURS 1-800-500-1044

Branch & ATM Locations

Union Bank & Trust
Mailing Address:
P.O. Box 940
Ruther Glen, VA 22546