Personal Banking
Personal Banking

Online Bill Pay Video Tutorials

Get the most out of Union's Online Bill Pay. This video series teaches you how to perform the most important tasks to get your bills paid quickly and easily. Visit Union's Online Bill Pay page to learn more about the benefits of this service.

Episode 1: Bill Pay Overview

In this episode, you will learn the basic layout of Online Bill Pay as well as how to perform basic functions in the system.

Topics Covered:

  • Layout of the Bill Pay Screen
  • Payee Options
  • Payment History Page

Episode 2: Adding Payees

In this episode, you will learn how to add payees and update account information to ensure they receive your payments.

Topics Covered:

  • Account Number Validation
  • Payee Database

Episode 3: Managing Payees

In this episode, you will learn how to organize your payee list.

Topics Covered:

  • Sorting Payees
  • Account Information Menu
  • Hiding & Deleting Payees

Episode 4: Single Payments & Payment History

In this episode, you will learn how to set up a payment, how to view and edit pending payments, and how to view your payment history.

Topics Covered:

  • Payment Calendar
  • Edit a Payment
  • View Processed Payments & Payment History

Episode 5: Automatic Payments

In this episode, you will learn how to set up, edit and cancel automatic payments.

Topics Covered:

  • Payment Frequency
  • Editing & Canceling Payments

Episode 6: Expedited Payments

In this episode, you will learn how to use expedited payments to help avoid late fees and service interruptions.

Topics Covered:

  • Payment Types
  • Payment Confirmation Screen

Episode 7: Signing Up & Managing eBills

In this episode, you will learn how to sign up and use eBills.

Topics Covered:

  • Signing Up
  • Automatic Reminders
  • Viewing eBill History

Episode 8: Reminders & Alerts

In this episode, you will learn how to set up reminders to avoid late payments and alerts to notify you of Online Bill Pay actions.

Topics Covered:

  • Creating Reminders
  • Reminder and Alert Preference Page

Episode 9: Funding Accounts

In this episode, you will learn how to manage your funding accounts.

Topics Covered:

  • Funding Accounts List
  • Changing the Default Funding Account
  • Adding & Deleting Funding Accounts
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Union First Market Bank
P.O. Box 940
Ruther Glen, VA 22546

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