About Union
About Union

Customer Survey

Union is dedicated to providing you with superior financial solutions along with a best-in-class customer experience. To gain the feedback needed to fulfill this commitment, we have partnered with Southern Institute of Research (SIR), a Richmond, Virginia based marketing and research firm, to conduct surveys on our behalf.

Many customers may receive an email from Anna MacIntosh at feedback@SIRresearch.com providing a link to an online survey. Others may receive the same survey via postal mail. In either method, your answers will be compiled at SIR and your name will not be associated with your responses.

We thank you in advance for taking the time to share your opinions with us. If you have any questions, please contact SIR directly at 1-800-807-8981 or at anna@SIRresearch.com.

Union Bank & Trust
Mailing Address:
P.O. Box 940
Ruther Glen, VA 22546